Frequently asked questions
What We Do
Pricing - simple, transparent care costs
No hidden fees and no complicated contracts. MyLife MyCare connects you with private carers who set their own rates, so you only pay for the care you need, when you need it. Whether you are seeking personal care for elderly loved ones we make costs easy to understand.
Give our friendly team a call to learn more about our prices and the suitable carers we have available.
Question & Answer
Frequently asked questions
Have questions about finding care or working as a carer with MyLife MyCare? Here are answers to some of our most commonly asked questions:
Yes, all carers are required to have a current DBS on the Update Service, valid insurance, and two UK references.
Yes, we match clients with full-time live-in carers for 24-hour support at home.
Once you are subscribed you have full access to our carer platform to manage your ongoing carer and any carer changeover requirement.
Carers set their own rates, to meet minimum wage. This starts from £100 per week, and can differ on the level of experience the carer has.
Your monthly subscription covers everything from admin, access to template contracts, matching you with a carer and replacement carers if required.
You will not be without a carer. We will provide emergency carer cover or provide another suitable carer to cover holidays.
Yes, meals need to be provided for a live-in carer, or a weekly food allowance should be paid to the carer, this can be managed between you and your carer. We would recommend £40 for weekly food allowances.
Yes, the rate is double on the day of a bank holiday as this is an industry standard and carers are paid double rate on these days.
Having a carer who drives and has their own car is your choice! We will provide these details on the carer profiles we share with you. There may be a slightly higher weekly cost for a carer who drives and uses their own car. We would recommend reimbursing them at 45p per mile.
They should have their own bedroom, access to a clean toilet, somewhere they can keep their belongings and access to WiFi.
We provide live-in care nationwide.
We are here to help you, whether you need more guidance, support or a change in care needs. Just give us a call and we will help you find the right solution.